Product Review of Otterbox
Yes, the thought to be indestructible Otterbox that was to keep my iPhone safe from falls and children, didn’t do its job! Frustrating! Last night I was carrying the phone upstairs and lost grip of it and down it went. I saw it land and immediately recognized the cracked appearance and a tear went down my face! This phone had sustained my daughter’s not so careful approaching to playing with the phone, the sticky fingers of kids and much, much more. Why did this final drop end it all? I was so bummed. But then, ding ding ding, I remembered something about a warranty with Otterbox. Something that guarantee their device. I went to bed last night thinking that just a quick call to the company with my receipt in hand, would get me the new screen I now need.
Ha Ha Ha! When I went to go find their number today I came across this warranty information:
So essentially if their product fails, and your phone breaks, your phone is still broken but you can get a new Otterbox. Doesn’t make sense. I guess it does when looking at the business side of Otterbox. They aren’t going to want to shell out $100 for new iPhone screens every time THEIR PRODUCT FAILS! All they need to do is shell out a now overpriced plastic cover that probably costs them nickels to the user. It stinks!
Ok, I’m off my soap box now and am researching how to fix the screen. Any advice? I’m sure I’m not the only one who has been there, done that!